A Lusso Mora LabelCustomer experience
What happens between you tapping ‘Buy now' and the piece arriving at your door.
Browse the catalogue and add fixed-price pieces to your cart, or place a bid on an open auction. For ‘Made to Order' pieces you'll see the lead time on the product page.
The moment you complete checkout, the piece is reserved exclusively for you and locked in our climate-controlled warehouse. No other buyer can claim it.
Within 3 working days (or your made-to-order lead time), our handlers crate the piece, photograph the packed unit, and dispatch it via our insured courier network.
Delivery within 5–7 working days across India, 14–21 working days internationally. You receive tracking, a delivery window and, for orders above ₹50,000, white-glove installation on request.
